Marsha Munro onboard The World
Launched in 2002, The World® is the largest privately owned, residential yacht on earth with 165 luxury Residences. A diverse group of Residents from 19 countries own the homes onboard and share interests in world cultures, history and adventure, and exploring fascinating destinations. They circumnavigate the globe every two to three years following an extraordinary itinerary that they select. In-depth expeditions and one-of-a-kind experiences are complemented by world-class amenities and impeccable service.
I joined The World in July 2008 as part of the first internship program offered onboard. I am very proud to have been the first successful hire of the program. I commenced my career onboard in 2008 and during my three-year tenure, I have been promoted twice. My current position is that of Relief Resident Services Coordinator (RSC) and Relief Hotel Operations Assistant, relieving my colleagues while on vacation.
The RSC is a position unique to The World. The RSC is the primary contact person for Residents creating a ‘one stop shopping’ source of information pertaining to general inquiries, function coordination, Apartment refurbishments
thus working closely with the Deck and Engine department, etc. The RSC strives to exceed Resident expectations with a personalized touch.
Within the role of Hotel Operations Assistant, I perform administrative duties for the General Manager, CEO, management company representatives from South Florida (when onboard) and Resident Committees. The position is also involved with managing the Resident-only private website.
The World has given me the opportunity, to not only; travel the globe but also to work with some of the best in the industry. Our company mission statement is striving to be the best-of-the-best and therefore we are committed to being leaders in trends and development of this industry. This has given me a wealth of knowledge and experience being part of this unique operation and team.
My tenure at Stenden SA proved invaluable in the process of self-discovery and the formatting of relationships in an intimate environment, conducive to my career and personal aspirations. Ultimately I have been fortunate in achieving these goals by having been contracted initially as an intern and now in a permanent and key position onboard The World. I am aware that without the guidance and mentorship received at Stenden SA, I would not have achieved such successes in the short term period of my hospitality career.
Article written by Keke Mapena
It will be my second year at Views Boutique Hotel and Spa, in November. I have learnt an enormous amount in this time. I have been appointed as Guest Relations/Duty Manager and my roles include Reservations, IPrefer (Preferred Hotel Group Loyalty Programme), Ambassador (for Views) and Social Media Agent. I have been enjoying the additional roles and am gaining new knowledge every day.
During my first year I decided to get involved with a local tourism charity organisation called the Hope Foundation
. To my great enjoyment, the hotel took to the idea and we have done some wonderful and fulfilling work for the under privileged school kids of Swartberg.
I reckon I have the best view from my desk than any other Alumni! :) I get to see incredible ocean views and occasionally paragliders, dolphins and whales.